Infoportal Windows NT 3.1 Setup (Compaq OEM) akzeptiert Compaq Program License Diskette nicht

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Softpaq Solution: sp0895.zip for Compaq Program License Diskette 
File Name: VOL_FIX.EXE
Title: Volume label problems with license diskette for SmartStart (Aug rel)
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CATEGORY: Software
EFFECTIVITY DATE: 8/26/94
PRODUCTS AFFECTED: SmartStart (Aug rel.) NT 3.1
OPERATING SYSTEM: MS-DOS 3.3

DESCRIPTION:
VOL_FIX.EXE will fix the volume label of the license diskette to enable you to run NON-SmartStart NT 3.1 installs.

HOW TO USE:

• Create a temporary directory on your hard disk...(C:\MD TEMP).
  
• Then change to that directory...(C:\CD TEMP)
  
• Then copy SP0895.EXE from the SoftPaq diskette...(C:\TEMP\copy a:\sp0895.exe).
  
• Then run SP0895.EXE.
  
• The utility VOL_FIX.EXE should now exist in the temp directory. To use VOL_FIX.EXE place your SmartStart license diskette in either A: or B: and run VOL_FIX.EXE...(C:\TEMP\VOL_FIX A:) Make sure that the write protect tab is not set.
  

After running VOL_FIX.EXE you will be able to run the NON-SmartStart install properly. For your convience, the associated TRN has been included in this Softpaq.

TECHNICAL REFERENCE NOTE COMPAQ CONFIDENTIAL
FULL NAME OF PRODUCT: SmartStart August 1994 Release
COMPANY: Compaq
ASSOCIATED PET: 44631
TRN NUMBER: SW940817-001
SOFTPAQ: N/A

COMPAQ PRODUCTS AFFECTED:
All Compaq Servers using SmartStart for NT manual installation path

DETAIL OF PROBLEM:
When installing Microsoft Windows NT 3.1 from Compaq CD (August 1994 SmartStart) through the manual path (called a NON-SmartStart install at the Main SmartStart Screen,) the user is prompted for the license diskette (to enter activation key). However, the license diskette which comes with the SmartStart package (red) is not accepted, the computer beeps and the message to insert the license diskette continues to appear. The problem is with the volume label on the production (red) license diskettes. The volume label is just a directory entry with a "volume label" bit set in its attribute byte. These license diskettes have the "archive" bit set in the attribute byte as well as the "volume label" bit. The license diskettes used in test have only the "volume label" bit set and that is what the code checks for, therefor, it never finds the label on the production license diskettes.

SOLUTION:

• Relabelling the production license diskette will clear the "archive" bit and allow the code to find the label, thus accepting the license diskette. To do this the customer should enter the following command from a DOS prompt on a Windows NT PC, with the license diskette in a diskette drive:
  LABEL A: CPQPRLD0794
  
• Using a utility, such as Norton Utilities, remove the archive bit from the license diskette.
  
• Call Compaq Customer Service for SoftPaq number ____________. This consists of an executable called VOL_FIX.EXE which can be run from a DOS command prompt under MS-DOS 5.0 or 6.2.
  

The code has already been changed and this problem will be resolved in the November 1994 release of SmartStart.

SERVICE ACTION:
Inform customer of the above solution.